We are looking forward to helping you with your morse coded needs, we will get back to you within 48 hours.
TIME / TURNAROUND
Every piece of morse coded jewelry is made to order, therefore once you place your order please allow 3-5 days for it to be built and then add shipping time. We use USPS Priority (2-3 day mail), UPS two day and UPS overnight.
If you need an item expedited, there is a small fee of $20, please contact firstname.lastname@example.org to find out if this is possible.
RECOMMENDATIONS FOR CARE
Please keep the silk away from moisture as much as possible as it will cause it over time to become brittle and deplete the lifespan of the jewelry. Please do not ever submerge the silk in water — no swimming or bathing while wearing the silk. Any jewelry that is made entirely of metals can be cleaned regularly, but the silk pieces should be wiped with a dry cloth.
If you must wear your silk necklace to the beach or keep your bracelet on while playing, feeding and bathing your toddler, I understand. I will rebuild your cherished piece — no matter what the scenario for a $30 repair fee. This includes shipping it back to you.
Please send to:
925 N La Jolla Ave
West Hollywood, CA 90046
* whatever is left of your jewelry,
* a description of what the piece used to be (word or name, length, color of silk, etc.)
* $30 cash or check made payable to Rebecca Coagan
* return address
Each item is handmade to order in our Los Angeles studios. If you are unhappy with your purchase, you may exchange the piece for another item on our site as long as it shows no sign of wear and is in its orignial condition.
* Sterling Silver cannot be exchanged or returned due to oxidization once the jewelry is built.
* Custom words and phrases are not returnable.
All exchanges must be postmarked within 7 days of receipt of original shipment. Insurance, tracking and careful packing are strongly suggested for all returned items. COATT will not be responsible for lost or damaged packages. To exchange an item, please contact email@example.com
All items are handmade and inspected for quality before shipping to ensure you receive a great product. On the off chance you receive damaged or defective merchandise, please email firstname.lastname@example.org within one week of receiving your order.